Plain language. No surprises. We've been doing this since 2008 and we've never had to weaponize legalese — because we do what we say we're going to do. These terms exist to protect both sides of a professional relationship.
Wandzilak Web Design Studio is operated by Michael D. Wandzilak, a sole proprietor based in Palm Coast, Florida. We've been in business since 2008. When you hire us, you're working directly with the person who built the site — not a project manager who passes it to a developer overseas.
We provide web design, web development, logo and brand identity design, SEO consulting, server administration, and related digital services. The scope of work for any engagement is defined in a written proposal or statement of work agreed upon before work begins.
We reserve the right to decline any project that conflicts with our values or capabilities. We don't take every job — we take the ones we can do exceptionally well.
Deposits. Most projects require a 50% deposit before work begins. The deposit is non-refundable once work has started, as it compensates for the time and resources allocated to your project.
Final payment. The remaining balance is due upon project completion, before site launch or file delivery. We don't release live sites or final assets until accounts are settled.
Ongoing services. Monthly retainers, hosting, and maintenance agreements are billed in advance. Failure to pay within 15 days may result in service suspension.
Proposals include a defined number of revision rounds. Revisions are changes to work already approved — they're not a mechanism for redesigning the project mid-stream. We're reasonable people and we expect the same in return.
If your vision changes significantly after work has begun, that's a scope change. Scope changes are quoted and billed separately. Surprises on invoices are something neither party enjoys, so we communicate changes before they happen.
Our timeline estimates assume you'll provide content, feedback, and approvals in a timely manner. If we're waiting on content, access, or decisions, the project timeline extends accordingly — and that's not our fault.
We will never miss a deadline we committed to without warning you first. We expect the same professional courtesy. If circumstances change on your end, tell us early — not the day something was due.
Your content. Any content you provide — text, images, logos, documents — remains your property. You grant us a limited license to use it for the purpose of building your project.
Our work product. Upon receipt of final payment in full, you own the deliverables specific to your project: the finished website files, logo artwork, and custom code created for you.
Our tools and frameworks. Proprietary code, libraries, templates, or workflows we developed independently of your project remain our intellectual property. What we built for you is yours. What we brought to the table stays ours.
Portfolio rights. We retain the right to display completed work in our portfolio and promotional materials unless you explicitly request confidentiality in writing before the project begins.
Many projects involve third-party platforms — hosting providers, domain registrars, payment processors, email services, and similar tools. We can recommend, configure, and manage these services, but we are not responsible for outages, price changes, policy changes, or discontinuation of services operated by third parties.
If you need us to manage accounts on your behalf, we require that accounts be registered in your name with billing attached to your payment method. We don't hold your critical infrastructure hostage — accounts belong to clients.
We build to W3C standards, test across major browsers, and stand behind our work. If something we built breaks due to our error within 30 days of delivery, we fix it at no charge.
We do not warrant that our work will produce specific business outcomes — search rankings, conversion rates, or revenue increases are influenced by factors far beyond any developer's control. We build the best site we can. What you do with it matters too.
Our liability for any claim arising from our services is limited to the amount you paid us for the specific project in question. We are not liable for indirect, incidental, or consequential damages.
We treat client information with discretion. We don't share your business details, project specifics, or proprietary information with third parties except as required to complete your project (e.g., providing access credentials to a hosting provider). We expect the same discretion in return regarding our proprietary processes and pricing.
Either party may terminate an engagement in writing. If you terminate a project in progress, you owe for all work completed to that point, and the deposit is non-refundable. If we terminate for cause — repeated missed payments, abusive communications, or unreasonable demands — the same billing applies.
We've been doing this since 2008. Terminations are rare because we're selective about who we work with and honest about what we can deliver. If something isn't working, we'd rather talk it through than walk away.
These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Flagler County, Florida. We'd prefer to resolve disagreements like adults before it gets that far — and in 17+ years, we always have.
These terms exist because professional relationships deserve clear expectations — not because we expect trouble. If you have questions about anything here, ask us directly. We're plain-language people and we answer our own email.